SHIPPING & DELIVERY
Our products are uniquely created on demand in your chosen specification. This enables us to offer you a full range of styles, colors and sizes to choose from without a particular style ever going out of stock, ensuring you get exactly what you want every time.
How long will it take for the buyer to receive their order?
- Order processing time: Customers have full right to cancel order(s) within 3 hours.
- 2D products* are fullfilled in 2-4 business days. Shipping time: 3-7 business days.* They are printed on a particular part of the item like T-shirt/mug/cap/bottle...).
- 3D products* are fulfilled in 7-10 business days. Shipping Time: 10 – 15 business days.* They are Full-over printings :Shoes/Sneakers/Blanket/Sweatshirt/Hoodie/Carpet/ poster/canvas/rug/quilts/ blanket ...).* There are several reasons: the influence of weather, holidays, censorship of customs, ... transit time may be longer than expected.
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Orders shipped to APO addresses are done so via DHL Globalmail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.
Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
Will I be charged VAT taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.
Items fulfilled from the UK and EU are charged a 20% VAT rate.